Every new eMachines Desktop is protected by a standard One-Year Limited Warranty (pdf) from date of purchase. The standard one-year limited warranty offers:

1. One-year guarantee on parts and labor.
2. One-year technical support via telephone.*

Live Chat Support—available seven days a week, from 3 AM to 12 midnight PT
Live Chat features a suite of tools that allows our support agents to assist you efficiently. With your permission, our representatives can view and take control of your computer, check your system parameters and provide you with Web pages to resolve your technical issues.

E-Mail Technical Support
Click here to fill out your request for technical assistance via e-mail. Be sure to include the model number of your eMachines product. The more specific you can be with the details of your concern and the information supplied, the better your results!

Extended limited warranties and product replacement plans are no longer available through eMachines. Our products come with a 1-year standard limited warranty.

Customers may visit the websites of our select retailers, listed on our Where to Buy page, for information on any extended limited warranties or product replacement plans offered by those retailers.

ESP Terms and Conditions

ESP Terms and Conditions - Nationwide
ESP Terms and Conditions - Arizona, California, Wisconsin
ESP Terms and Conditions - Florida
ESP Terms and Conditions - Nevada
ESP Terms and Conditions - Canada

Limited warranties and service agreements apply. Service agreements are issued and performed by third parties. May not be available in all locations. Phone charges may apply for tech support. Accidental Damage Protection not available in all states. On-site service technician will be sent if necessary, following phone-based troubleshooting. Availability varies. Other conditions apply.