eMachines Windows Vista FAQ

Windows®. Life without Walls™. eMachines recommends Windows 7.

How does Windows Remote Assistance work?

First you invite a person to help you, using e-mail or an instant message. You can also reuse an invitation that you have sent before. After the person accepts the invitation, Windows Remote Assistance creates an encrypted connection between the two computers over the Internet or the network that both computers are connected to. You give the other person a password so that he or she can connect.

You can also offer assistance to someone else, and when that person accepts your offer, Windows Remote Assistance creates an encrypted connection between the two computers.